Welcome to Excel Skool, operated by Christian Colombo, offering digital educational content and services. By accessing or using this Website and its Services, you agree to comply with and be bound by these Terms & Conditions ("Terms") and our Privacy Policy.
If you do not agree with these Terms, please do not use this Website or Services.
Definitions
Website (or Application): The platform provided by Excel Skool to deliver educational content and services.
Owner (or We): Christian Colombo, founder of Excel Skool.
Service: The educational services and digital products offered through this Website.
User (or You): The natural person or legal entity accessing or using the Website.
Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Acceptance of Terms
By accessing this Website or purchasing any Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional guidelines, rules, or disclaimers posted on the Website.
Intellectual Property Rights
A. Ownership of Content
All content available on this Website, including but not limited to text, graphics, logos, images, audio clips, video, digital downloads, and data compilations, is the property of Excel Skool or its content suppliers and is protected by international copyright laws and Italian intellectual property laws.
B. License and Access
Excel Skool grants you a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of the content. This license does not include:
Any resale or commercial use of the content.
Any derivative use of this Website or its contents.
Any use of data mining, robots, or similar data gathering and extraction tools.
Any unauthorized use terminates the permission or license granted by Excel Skool.
C. Trademarks
The trademarks, logos, and service marks displayed on the Website are the property of Excel Skool. Users are not permitted to use these trademarks without the prior written consent of Excel Skool.
User Obligations and Acceptable Use
Users agree to:
Use the Website and Services only for lawful purposes and in accordance with these Terms.
Not engage in any activity that could harm, disable, overburden, or impair the Website’s functionality.
Not attempt to gain unauthorized access to any part of the Website or its related systems.
Limitation of Liability
A. General Limitation
To the fullest extent permitted by Italian law, Excel Skool, its affiliates, and their respective directors, officers, employees, and agents will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:
The use or inability to use the Service.
Unauthorized access to or alteration of your data.
Statements or conduct of any third party on the Service.
B. Indemnification
Users agree to indemnify, defend, and hold harmless Excel Skool, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, debt, and expenses arising from:
Your use of and access to the Service.
Your violation of any term of these Terms.
Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
Refund Policy
A. Satisfaction Guarantee & General Policy
Excel Skool is committed to providing high-quality educational content. We offer a 30-day money-back guarantee under specific conditions to ensure fairness and prevent policy abuse. Refunds are not automatically granted and are only issued if all conditions are met.
B. Eligibility for Refunds
Effort & Implementation Requirement: Refunds will not be granted if requested 24 hours after the purchase. Customers must demonstrate a genuine effort to apply the lessons, providing evidence such as completed exercises or screenshots.
Constructive Feedback Requirement: Customers must provide detailed feedback explaining why the program did not meet expectations, specifying the areas that were unsatisfactory.
Technical Issues: Report any technical issues within 24 hours of purchase. If unresolved by our support team, a refund may be considered.
Exceptional Circumstances: Refunds may be granted for significant defects or failure to deliver advertised features, provided there is clear, verifiable evidence.
Fraudulent Refund Claims: We do not tolerate fraudulent or exploitative refund requests. Sudden personal crises, financial situations, or claims that are unverifiable will not qualify for a refund. Additionally, repeated refund requests from the same individual may be flagged for review to prevent misuse of the policy.
C. Refund Requests That Will NOT Be Accepted
Refunds will not be granted for reasons such as:
Change of mind or subjective dissatisfaction.
Failure to engage with the content.
Claims unrelated to product performance, like lack of time or personal emergencies.
D. Fraud & Misuse of the Refund Policy
To protect against abuse, we enforce the following rules:
One-Time Refund Policy: A customer may only receive one refund from Excel Skool. Multiple refund requests will not be accepted.
Flagged Requests: Repeated refund claims from the same individual will be monitored and flagged for abuse.
False Claims & Manipulation: Any attempt to manipulate, falsify issues, or defame our program to obtain a refund will be legally pursued under Italian law.
Ban on Future Purchases: If we detect any attempt to exploit the refund system, we reserve the right to deny future purchases and take legal action.
E. How to Request a Refund
To request a refund, email chris@excel-skool.com with:
Full name, email used for purchase, and order details.
A detailed explanation with evidence of implementation efforts.
Requests must be submitted within 30 days of purchase.
Service Interruption
Excel Skool reserves the right to temporarily suspend or permanently terminate the Service for maintenance, system updates, or any other reason without prior notice.
Changes to These Terms
Excel Skool reserves the right to modify these Terms at any time. Changes will become effective immediately upon posting on this Website. Continued use of the Website signifies acceptance of any updated Terms.
Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with Italian law. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Italy.
Contact Information
For any questions or concerns regarding these Terms, please contact us at chris@excel-skool.com.